Touche Touchet Bakery

Everyone at Touche Touchet is so nice and my cake was absolutely beautiful and delicious! All of our guest ate the cake and we barely had any left! I showed them a picture I had in mind when we met with them and they designed it beautifully. It was very original which I loved. I wanted bunches of handmade grapes on my cake and when I had gone to other bakeries they were way very pricey. I thought I wouldn't be able to do the design I wanted. Touche Touchet's pricing was great! We couldn't believe it because they were the best cake we had tasted!

I try to write reviews of places when I am impressed. My issues with this place have gone on too long for me not to share. I will never again deal with this bakery and vocally pass this on to everyone I can.I ordered from this bakery for my rehearsal dinner. Everything went smooth. Cupcakes were average, cake was good. Then the next day I learn that when my sister went to pick up the cake they charged her. Well I had already paid everything off earlier in the month. I figured this wasn't a big deal -- It shouldn't be a problem to get it taken care of. This was August -- as of today NOTHING has been done.I have continually called them explaining the situation. Every time I call I am told I have to talk to the owner -- who has not once been available - "he's not in today", "he just lef"t, etc. Numerous times I have been told he will call you back - nothing. Since then I have been in 3 times trying to touch base with him. Same thing - "you just missed him", "I will take a message and have him call you". I have dropped off the names, dates, and credit card information for them to review their books/orders and move forward with a refund from there.We called again last Thursday - manager/owner of course not available. BUT we get an employee who states that the only way anything can get resolved is to have copies of the bank statements. FOUR MONTHS later someone tells me this!! Now this isn't a problem for me but my sister is now deployed so it's not very easy to just have her send me her credit card statement from 4 months ago.This business is wildly unprofessional. While their product has been decent in the past (Great presentation/average taste), the way they treat their customers is unacceptable.I will post an update once the issue has been resolved.

Touche Touchet provided us a wedding cake that was truly gorgeous and a great value compared to the taste, design and size of cakes offered by other bakeries. Working with Rita was great, and she created a cake that was absolutely perfect for us and exactly as we imagined — plus it tasted fantastic! I would highly recommend Touche Touchet for anything you need in the baking department.

We had cupcakes with a small cake at the top and Touch Touchet did a great job at everything. My guests raved over the cupcakes and loved them. The decoration on the cake and cupcakes were really good too. We had a wine theme and they really listened when it came to decorations and gave me hints on what would be best. And they were right - the cupcakes were a hit!

We selected Touche Touchet based on the cake (delicious) and price (very, very good), but they were also a friendly and well-run bakery. From the tasting through to the wedding day their presentation and customer service were flawless. We were able to speak with the decorator (who, although our cake was quite straightforward, can do amazing work) from the very beginning, and she did a great job of coming up with suggestions that fit what we were looking for. She was also very open and honest about what would work well with her cakes and fillings, which we didn't encounter at all bakeries. They were completely flexible in terms of cake type, size, and design, and we had no issues whatsoever with delivery on the day.The cake itself was beautiful, and absolutely delicious; we received numerous compliments from guests. The chocolate cake is particularly good, especially with the raspberry filling, and the chocolate ganache was superb. Having said that, you should definitely try all that they have to offer: the staff at the tasting were very helpful and friendly, and more than happy to let you try everything.The only fault we can find was that there was a minor issue in setting up the tasting: we were told to expect a phone call to collect more information (for some reason the book to record our details wasn't in the bakery when I called), but it didn't come, and so eventually we contacted them soon before the tasting. There were no repercussions from that though: I'm sure the information could have been relayed at the tasting and it wouldn't have made a difference.All in all we strongly recommend Touche Touchet!

We chose this bakery primarily because they are such good neighbors to the community. They have made many donations to local charities and a homeless shelter that my mother-in-law volunteers at. Ordering our wedding cake and cupcakes was a breeze. They were responsive and accommodating when we needed to add a few more cupcakes at the last minute. On our wedding day the cake looked amazing and tasted even better than it looked! They were punctual with the delivery. We got lots of compliments on how delicious everything was. I would highly recommend them.

I decided about 2 months before the wedding that I would get a groom's cake for my now husband. He's not much of a sweets person, but he does love carrot cake. I contacted several bakeries in the areas, but was shocked at how much a custom-designed cake would cost. I had emailed Touche Touchet but never received a reply from them. After not having much luck with other bakeries, I decided to give them a call and found out that they had been having email problems. At this point, it was only 3 weeks or so before the wedding but Michael, the owner, said it wouldn't be a problem. More importantly, the price of the cake was less than half of what these other bakeries were quoting me (and pretty much everything on the cake would be edible). I photoshopped several pictures to make a "design" that I wanted and provided it to them. I even changed the design only a week before and they had no issues. I did not see the cake until the reception and it looked amazing! Since my husband is a Virginia Tech alumni and a big Ravens and Orioles fan, I asked for a Hokie bird wearing a tuxedo with an O's cap and holding a Raven's flag. It was the cutest thing ever! Rita did a fantastic job! And of course, the carrot cake was delicious (my husband says it's the best he's had EVER). I have since recommended Touche Touchet to everyone who asks me about a cake and will always order from them whenever I need to get a cake for my husband. We actually ordered a carrot cake for my brother's birthday this evening and we can't wait to eat it.

We got two cakes for our wedding, and Touche Touchet provided the grooms cake (and sheet cakes to supplement). I am obsessed with their chocolate peanut butter cupcakes, and Rita was able to create a cake with this flavor combination that was sinfully good. The cake had the Redskins logo on it and looked better than I had imagined. Stop by here for pastries anytime, everything is great (especially the spinach/feta croissant!)

We had no idea what we wanted when we went to Touche Touchet, but we left with a sketch for a beautiful cake. And they delivered!!! Our simple, 3-tiered wedding cake was gorgeous (and delicious)! We couldn't have been happier with the finished product.

We were very pleased with the appearance and taste of our cakes and cupcakes! Rita was very easy to work with- she helped us with our tasting and had some great ideas as far as decorating. When we had trouble finding cupcake stands, Michael purchased an extra one! The cupcakes were delicious and the cake was gorgeous! They did a great job with the set-up!

FIVE STARS for Touche Touchet and thank you for our dream wedding cake at an amazing cost. We purchased our decadent chocolate cake with a soft chocolate hazelnut filling from Touche Touchet and it was the most delicious and mouth watering cake we had ever tasted. All our guests kept coming back for more and there was none left by the end of the night. The design was everything we had requested and more. Thank you so much for making our day even more special.