Tom Gavin's D J Delights

Let me first say that the actual DJ that came and worked at my reception was fantastic. Brian, an employee of DJ Delights, was wonderful. He was polite, courteous, and professional. Whenever he was unsure of a song selection, or when to play certain requests of mine, he discretely asked me instead of trying to think for me (and I really appreciated that).As for Tom Gavin, complete tool. He could not have been more unprofessional and impolite while I worked with him. When you sign the contract to hire DJ Delights, you receive a letter stating that the DJ will contact you a few weeks before your event to go over details. Tom never did that. Instead, when I had questions 9 days before my wedding, I had to track him down (which was the last thing I wanted to do in an already crazy time). After asking my question and getting his professional opinion (which I wanted and appreciated), he then switched gears and did a complete 180.Tom looked through my notes on his website (that I had not yet submitted because I still needed to make changes), and had the nerve to tell me what will and won't be good songs to play at MY WEDDING RECEPTION. When I described that I wanted to have an upbeat reception with lots of dancing (which would explain why most all of my requests were on the Top 40 list in addition to popular older songs for the older generations), he told me that most of those POPULAR songs would not work, and that I DIDN'T KNOW MY CROWD. Yes, I agree that every party is different. Every party is composed of a different dyanamic of people. But for him to have the nerve to tell me I don't know my guests? I immediately replied: "With all due respect, I think I know my crowd better than you do."Throughout the rest of the conversation, he continued to be as rude as ever. I was so furious. If I would have had a half of a second to clear my mind, I would have fired him on the spot. A monkey with an iPod would have done better at respecting my wishes for my wedding.After concluding the phone call, I filled my family in on what happened. It was then that I learned that Tom has been behaving this way for YEARS. My father was a wedding photographer in the late 80s and early-mid 90s, and he had an encounter with Tom as well. During a wedding reception, Tom was rude to the guests, and even disrespected my father while he was only trying to do his job. My dad was following the bride's instructions to take a few pictures, and Tom went over the PA system and said "If the photographer can hurry up, we can get going". The BRIDE herself went to Tom and had a few words with him. Not something you'd want to have to take care of on your wedding day.A close friend of mine worked at another venue that hosted receptions and similar events, and he too had an encounter with Tom. At this specific party, Tom was rude to the guests and even had the nerve to leave the DJ booth and circulate through the crowd SOCIALIZING.Brides, please do yourselves a favor. Do not hire Tom Gavin. He will create unnecessary stress that you do not need surrounding your wedding. If my misfortune can help save even one bride, I will consider it worth it.

Hired Tom Gavin for my wedding. He was friendly and made me feel like everything would be great! But, he didn't show up, sent some guy in his place, and that guy did nothing right except for playing the correct last dance song. For example, played no intro music for the wedding party (so they entered in silence), played songs on repeat, announced the wrong first dance song, etc. I complained to Tom Gavin afterwards and he agreed to refund me 50% within 7-10 days. A month later and with all of my phone calls & emails being ignored, I filed a complaint with the Better Business Bureau to get my money back. He sent the money 5 days later. Also, a month before my wedding, Tom was the DJ at my friend's wedding. He made a very noticeable mistake as he started playing "Here Comes the Bride" as the bride & groom were walking down the aisle at the end of the ceremony! Realized the mistake after about 2 seconds and switched the song. I do not recommend this company............

My wedding was wonderful. Everything went perfectly . . . but they always say that SOMETHING has to go wrong. Well for me it was the DJ. Alex and I met with Tom Gavin at Panera Bread in Easton and he really won us over. He talked about how special he was going to make our wedding. We signed the contract with him. We had some questions about how to use his website to add songs to our playlist before the wedding. Sometimes it would take several days for him to return our calls, sometimes he wouldn't return them at all. During the rehearsal dinner Tom called me to tell me he wanted to make sure of the time of our wedding the next night and that he would see us then. Imagine my surprise when a complete stranger ended up being our DJ at the wedding! Tom never called to let me know he was sending a replacement . . . and let me tell you, the replacement did not have the personality that a DJ should. He was so quiet that you couldn't even hear his announcements and he never announced for people to throw rice at the end of the night after my mom and I had spent hours tying up little rice packets in preparation for the wedding day. My mom later called Tom Gavin to ask him what happened. Tom told her that he had talked to my husaband and we had all agreed that he would be sending a replacement. This is not true!! He also went on to tell mom things about another couple (who he thought we were). In other words we didn't even mean enough to him to be memorable. He got us confused with someone else. SO DISAPPOINTING

Tom was very responsive and enthusiastic when I actually spoke to him because I could not get a hold of his representative after several days and started to freak out. I liked the simpleness of downloading some songs I would like to be played online along with the special songs such as wedding march and first dance. The thing I did not like was I could not speak to the actual DJ that was doing my event until he showed up to set up...not personal at all and it kind of scared me as to what was going to show up to my venue. The DJ that showed up...I cannot remember his name now, was very nice, a little different than I thought would show up though. I was also told he would be equipped with a 100 foot extension cord, which he was not...luckily, we had one he could use; however, that prevented us from being able to use it for lighting our tent when the sun set...which was an inconvenience. He also discussed some things about his family and such that were not that professional, but he was nice. Overall, if you are looking for a cheap dj and do not have a complicated playlist I would recommend. However, if you are picky and have a lot of different songs that must be played, I would not recommend. I do not know if they are up to the challenge.

The DJ was also included in my package from Martin's. They did a grat job of mixing up the music and playing all the popular hits and all the songs that guest had requested. My dance floor stayed full until the last dance.

We loved Tom - he has such a great personality! He was always flexible with meeting us and worked with our late schedules. He definitely helped us throw one helluva party!

The DJ and music was great!! My guests were on the dance floor all night long!!! Great Sound system!!

Terrific salesman, shady business practices. Be very careful before you give your money to Tom Gavin!!!!!I hired this company for an event on August 27, 2011. Unfortunately hurricane Irene came through the area on the same day and ruined our plans. Furthermore, it caused mass power outages in the state and unsafe driving conditions for anyone to leave their homes that day. While the caterers and the party hall all graciously provided refunds because of the unfortunate and unpreventable cancellation of my event, Mr. Gavin retained all of my money without providing any services. His only response to me was that "he is not in the business of giving refunds." Please use caution if you are considering using this company for your event, they are currently under investigation by the Consumer Protection Division of the Maryland Attorney General's Office as a result of their suspect business practices.

I attended a friends wedding and their music was great. When I was planning my big day I decided to find out who their DJ was. Overall, my wedding went off without a hitch and all my guests had a blast dancing the night away. However, behind the scenes was a different story. It is extremely hard to get a hold of Tom. I would send emails and leave voice messages and I wouldn't hear back for a few days. We were also told that he and another DJ would be attending the wedding, but the day of Tom was no where to be found so I was left with someone whom I never met or spoke to before. I never received a phone call or email from Tom apologizing for not being there or any explaination what so ever. The lonely DJ that was left played the songs I wanted to have played and kept the party going but he had absolutely no personality!! In addition, I added the lighting package, what a waste of money. The only lights I saw were four small floor lights that changed color. This offered nothing to overall look of the dance floor. When I spoke with Tom about the lighting he said that they had ligting that would be from above and below with spotlights that really made it feel like a party...this is not what I received.Like I said, all my guests had a blast but I felt like I was suppose to get a lot more then what I received.

Tom was outstanding. I gave his company 1 star in resposiveness, because his assistant never would return a phone call. She would call me and leave a message and I would call back, but always got her voice mail. Otherwise, Tom, himself was easy and fun to work with.

When my fiance and I first met with Tom Gavin's we were very excited he was pleasant and seemed excited to work with us for our wedding. We sent in our deposit, which they said they never received and constantly called to say they couldnt go forward until the check was received they, which they later found that they actually credited to another account. After that was solved, we began the process of using the companys online web page to list the songs we wanted to be played during the ceremony and during the reception. My husband and I love music and spent numerous days and hours selecting the songs that meant the most to us. The person that was actually going to be DJing the wedding called and we spoke several times he was very responsive and assured me he looked over everything and had all the songs we wanted played and that he had over 75,000 songs on his computer so if other songs were requested he could easily do that. We were very excited for our big day. Well the big day finally came, the ceremony went off without a hitch, the music being played during dinner was nice, but thats were the niceness ended. He messed up the song for my first dance with a close uncle, and once the reception started we realized he wasnt playing any of the songs we spent hours selecting, my new sister in law finally had to go up and ask him to start playing specific songs we selected. He played a few by the artists we liked but didnt play the specific songs and he just kept throwing in random songs like the electric slide (which we didnt want played at all). He was also very rude to our photographer and made a scene several times. Our wedding day was still beautiful our only flaw was this DJ company. I would not recommend using them for any event!!!!

We were married on 6.10.11 at Swan Harbor Farm. We had contacted and met with Tom back in the summer of 2010. He came to our house and met with us in person. We had told him that were unable to commit at the time, but he remained in the contact with us. I had some family issues going on at the time and he offered his help which was very nice. He had called a few times a month and emailed to just follow up and see where we were at on hiring a DJ and just to check up on us and my family issues. My husband really appreciated his efforts and said we should hire him. So we did. He assured us that he would be our DJ. After hiring him we did not communicate as much which is completely understandable. I spoke with his assistant and him via email when it was about 60 days away from the wedding to tie up last minute details. We were very suprised when the day of the wedding rolled around and TOM was NOT our DJ. A different gentelman was there and we had never met or heard of him before. Tom did say that if there was an emergency that a fill in would be sent. But we never received word that Tom was unable to make it. Luckily I was very specific and had a long playlist of songs to be played so it didnt really matter who DJ'd but I will say I was disappointed finding out that Tom was not going to be our DJ. But all in all the service was good, he was on time, the songs that needed to be played were played and the DJ was great to work with.

We had a wedding at a shore home. 180 guests. Planned to get married on the water, with the reception under a large tent. The weather and wet grounds forced us to use the tent for both the ceremony and the reception. Tom Gavin's DJ Delights could not have been nicer! They were flexible, friendly and very understanding of the conditions we were fighting. They're music was fresh, fun and lively. My guests danced, I danced, and their personality everytime they made an announcement made whatever they were annoucing sound fun to my guests. All my songs were played and they worked perfectly with both my planner and caterer. For the money you can get a better value.

Tom was Awesome. He was very puctual and made sure the crowd had a Great time. In addition, he was fun and very outgoing.

OMG! Did my guests dance! Tom's team (he brought 2 dj's with him) had my party so off the hook we had guests from an ipod wedding in the next ballroom asking if they could dance in our's. In fact, it was Tom who first spotted the 'Wedding Crashers' and asked me if it was ok to let them in. He wanted to do a 'bit' on my video by showing how memorable my wedding was that strangers wanted to come! He was great! At first I was worried that DJ Delights was a few hundred dollars more than a friend of mine from work that offered to do it ... but once the wedding was over, so many of my guests called to say what a great time they had. How can you put a dollar price on that? Before the day Tom and his support staff helped me navigate through their website as I was all thumbs. DJ DELIGHTS made the difference! IF you are concerned what your guests are thinking when they leave, hire DJ DELIGHTS ... MINE didn't want to go home! Thank you Tom!

We used Tom Gavin and DJ Delights as a result of being at a friends wedding. Tom and his support staff were the most efficient of any of my vendors. In fact, Tom went out of his way to recommend 2 photographers. One, I actually did choose. The music 'balance' as Tom kept calling it was perfect. The emcee he provided was exceptional and my guests called for days after telling my parents what a wonderful time they had. Our end result with them was My Guests Had a Blast.

My guests loved the music. My parents loved the professionalism. I loved the excitement DJ Delights brought to the party. My wedding was as close to perfect as one could hope for. Tom and his staff were in their zone at my wedding and I would recommend them to anyone.

Our wedding reception was incredible. The music and more importantly (as Tom predicted) the party management and positive attitude DJ Delights provided made a huge difference in my day. I like others had been to several weddings (one an Ipod ... so bad!) where the dj was a first class bore! NOT DJ DELIGHTS. Tom's promise of Perfect Planning creating a Perfect Party came true with almost every song that entertained my guests and enabled the party to run 30 minutes over. Plus their entire admin staff was Fun and so enjoyable to work with. We even invited Tom and his assistant to our after party. This vender exceeded my dreams of a party.

Tom handled my daughter's Wedding Reception on Nov. 13th, Tom was great to work with always quick to get back to us, and threw a great party he had everyone dancing and wasn't afraid to handle requests. If I had another daughter we would have Tom DJ again. Great value, tons of music you name it Tom has it. Way over the TOP! Tom will deliver. Regards, Pete Rohde

I am so dissappointed in Tom Gavin! When we initially talked on the phone he was great & so willing to work with me on the price for what I wanted & needed. He came to our house and met with us and discussed everything we wanted - it seemed like he really understood what we wanted. Then it got closer to the wedding and we spoke again, this time it was because I paid the balance of my bill on their web portal & on the same date they charged the same amount to my mother's credit card. When I told Tom about it he said that he would speak to his accountant and have it taken care of. Still to this day - which has been about 3 weeks now, the money was never refunded & I have called several times and sent email with no response. Tom was suppose to be my dj at the wedding as well & when I got there, there was some other guy. The guy they sent was a pretty nice guy, but he didn't have a copy of my timeline & played songs that were on my do not play list. None of the stuff that happened at the wedding really bothered me, I understand that things happen & apparently Tom was sick. But my mom still doesn't have her money back & that is just unacceptable. I've now ended up paying double the amount that was agreed on & they don't seem to be getting back to me anytime soon! Maybe this review will spark their interest! Next will be legal action - my mom is unemployed because she got laid off - she can't afford giving someone over $500 for no reason!